Privacy Policy

Thrive2Gethersc Pty Ltd (ABN 92 703 161 157) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you, including but not limited to:

• Names and contact details (email, address).
• Information relating to the services you engage us for, which may include sensitive information.
• Information about your preferences and needs.
• Any other information you voluntarily provide to us.

We generally collect personal information directly from you when you interact with us, such as when you inquire about our services, complete a form, or communicate with us.

2. Use and Disclosure of Personal Information

We use your personal information for the following purposes:

• To provide and manage the community support and wellbeing services you have engaged us for.
• To communicate with you regarding our services and your needs.
• To improve our services and operations.
• To comply with our legal and regulatory obligations.

We will not disclose your personal information to any third party without your consent, except where required or permitted by law, or as outlined in this policy.

3. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. We store your information securely and will take all reasonable steps to ensure that your personal information is protected.

4. Access and Correction

You have the right to access your personal information held by Thrive2Gethersc Pty Ltd and to request that we correct any inaccuracies. To request access or correction, please contact us via email at ceo@thrive2gethersc.online.

5. Privacy Complaints

If you believe that your privacy has been breached or you have a complaint about how your personal information has been handled, please contact us immediately at ceo@thrive2gethersc.online. We will investigate your complaint and endeavour to resolve it promptly and fairly.

6. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Thrive2Gethersc Pty Ltd
ABN: 92 703 161 157
Email: ceo@thrive2gethersc.online